We’re the most connected artificial intelligence solution
We offer integrations with the world’s most popular email, social, chat and voice platforms so you can offer cross-channel customer support when and where it matters most. Our channel-agnostic, AI engine celebrates the differences of each channel.
Tailor your response to the platform that you’re delivering support on, no matter if your customer is hitting Reply or simply speaking out loud. When you launch the Netomi Virtual Agent on multiple channels, you’ll enjoy a multiplier-effect of deep reinforcement learning gleaned from cross-channel interactions while delighting customers with the effortless, convenient and personal support that they demand – no matter how they reach out.