AI takes your email support system inbox to zero
Email support remains the most popular digital channel for customer support. Extracting the actionable intents from lengthy email messages that often include multiple questions can be extremely challenging. Leverage Netomi’s AI email support system to zero in on your customer’s ask and automatically resolve over 50% of incoming customer service queries instantly. With Netomi, your customers are not kept waiting. High-volume, expensive support tickets like order status, baggage policies or subscription account changes are resolved within seconds.
Launch quickly on the platforms you’re already using
Complex customer issues are routed to your human agents within their existing workflows. Our email support includes out-of-the-box integrations with Zendesk, Freshworks, Salesforce and other popular platforms so you can deploy quickly. Start delighting customers with quick and convenient resolutions without changing anything for your team.