AI for CX 101: Conversational AI Metrics that Matter Metrics are critical in order to gauge the performance of both support teams and the technology solutions behind them in any project. In our customer […]
Creating Wildly Successful Customers: A Q&A with Rupal Nishar, Netomi’s VP of Customer Success To help you, our readers, get to know the humans behind Netomi, we chatted with Rupal Nishar, our VP of Customer Success, about the company’s […]