AI-first Smart Conversations.
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Insanely accurate natural conversations powered by the industry’s leading natural language engine.
AI that easily understands customers responds faster with both conversational and structured steps to achieve outcomes efficiently.
Powerful natural language understanding enables easier comprehension of customer inquiries, reduces repetition and frustration. Improve satisfaction and drives revenue growth.
Agents don’t have to deal with mundane repetitive tasks and can focus on the more complex ones.
Deliver exceptional results with AI that can have more accurate natural conversations.
Netomi’s Conversational AI is available on the customers’ channel of choice with a best-in-class and insanely accurate natural language engine. Netomi integrates intent and entity detection alongside knowledge search to deliver an unparalleled and integrated conversational experience. The result – fewer steps to outcomes, happier customers and valuable business impact.
Let Netomi handle the repetitive tasks while agents focus on the complex exceptions.
Optimizing the use of the agent’s time, the Netomi co-pilot can gather information from users, collect data from business systems and draft responses for agents to send, so agents spend only the time they need to resolve the inquiry.