Go Beyond the Initial Implementation Phase to Grow and Evolve.
Supercharge customer satisfaction
Active monitoring of your customer conversations for suggested AI improvements and further learning.
Increase coverage and accuracy
Continuous and proactive AI optimization to increase ROI.
Envision the complete view for the full picture
Access to insights and best practices across channels align with training sessions and certifications to stay well-informed and always a step ahead.
Hypercare Addresses Your AI Needs.
Implement, HyperCare, Sustain and Grow.
Address how-to-question and resolve technical issues with self-service and trained resources.
Maintain and enhance environment, including configurations, customizations, performance, upgrades and migrations. On- demand access to an unparalleled level of technical skills.
Leverage end-user training, train the trainer programs, and certification on all products in public or private personalized sessions.
Drive value and outcomes, user adoption, optimal performance, business use-cases and adopt best practices.