Go Beyond the Initial Implementation Phase to Grow and Evolve.
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Supercharge customer satisfaction
Active monitoring of your customer conversations for suggested AI improvements and further learning.
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Increase coverage and accuracy
Continuous and proactive AI optimization to increase ROI.
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Envision the complete view for the full picture
Access to insights and best practices across channels align with training sessions and certifications to stay well-informed and always a step ahead.
Hypercare Addresses Your AI Needs.
Implement, HyperCare, Sustain and Grow.
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Technical Support
Address how-to-question and resolve technical issues with self-service and trained resources.
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Hypercare
Maintain and enhance environment, including configurations, customizations, performance, upgrades and migrations. On- demand access to an unparalleled level of technical skills.
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Education
Leverage end-user training, train the trainer programs, and certification on all products in public or private personalized sessions.
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CSM
Drive value and outcomes, user adoption, optimal performance, business use-cases and adopt best practices.