In this short video, Netomi Founder & CEO, Puneet Mehta, unveils how today’s technology solutions can finally help you anticipate and address customer problems—ones that should be painstakingly obvious to you.
- Watch the video to learn:
- How to leverage technology available today to create new, proactive experiences
- How to transform Customer Service into the new Marketing
- What consumers are looking for in customer support
Puneet Mehta, Founder / CEO Netomi
Ian Jacobs, Principal Analyst, Forrester (Featured Guest)