Your Customer Service AI Roadmap.

In 3 minutes, Netomi Founder & CEO, Puneet Mehta, reveals a 4-step process that maps out your roadmap towards great AI-powered customer service.

Watch the video to learn how to:

  • Go from automation to predictive and proactive support with a tangible 4-step process
  • Start with the lowest hanging fruit and achieve success immediately
  • Handle customers trolling your AI and how to maintain your brand standards


  • Puneet Mehta, Founder / CEO Netomi
  • Ian Jacobs, Principal Analyst, Forrester (Featured Guest)