Service is the new marketing.

In this short video, Netomi Founder & CEO, Puneet Mehta, unveils how today’s technology solutions can finally help you anticipate and address customer problems—ones that should be painstakingly obvious to you.

Watch the video to learn:

  • How to leverage technology available today to create new, proactive experiences
  • How to transform Customer Service into the new Marketing
  • What consumers are looking for in customer support


  • Puneet Mehta, Founder / CEO Netomi
  • Ian Jacobs, Principal Analyst, Forrester (Featured Guest)