PR and Content Writer
Emily has worked in the AI industry for many years. She loves researching and writing about evolving trends in AI in customer service. She graduated from the College of Charleston.
Customer experience (CX) is one of the biggest buzzwords in the business world today. With 2/3 of companies competing on customer experience1, up from just […]
Salesforce is the leading customer relationship management (CRM) platform used by businesses to manage customer data, connect across a variety of channels, streamline customer support, […]
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