In light of rising inflation, pandemic-era job losses and the work-life balance mindset, a growing number of individuals have embraced gig economy work. A 2022 […]
AI customer experience is emerging as one of the dominant trends in customer service – this article will explore what it is and why so […]
The holiday shopping season has officially begun. Even with the headwinds of economic uncertainty from COVID-19, analysts expect a 35% increase in seasonal online sales […]
Welcome to the Relationship Economy. Doing business today is a lot different than it was a few years ago. Customer service is now just as […]