Welcome to the Relationship Economy. Doing business today is a lot different than it was a few years ago. Customer service is now just as […]
How AI-powered automation can deliver on a customer support organization’s most critical KPIs It’s not easy being held accountable to customer support KPIs these days. […]
A Quick Guide to Becoming a Champion for Automated Support Within Your Organization. AI is no longer reserved for the companies that are first-to-market; the […]
Forrester’s Ian Jacobs recently joined Netomi’s Founder & CEO, Puneet Mehta, as a featured guest in a webinar where they unveiled how world-class companies can create […]