Netomi - AI Customer Service and Customer Support Solutions
Skip to content
  • Customers
  • Platform
    • Channels
      • Customer Service Chatbot
      • Email Bot
      • Chat Widget
    • Integrations
      • Zendesk
      • Freshdesk
      • Gladly
      • Salesforce
      • Khoros
      • Shopify
      • Sprinklr
      • Zoho
    • Platform
  • Solutions
    • Fintech
    • Retail
    • Travel & Hospitality
    • Telecom
    • Gaming
    • Streaming
  • Resources
    • Insights
    • Blog
    • ROI Calculator
    • Webinars
  • About Us
    • About Us
    • Careers
    • Contact
    • Partners
  • Request Demo

Insights, trends and best practices

Latest Articles

Tag: CSAT

how Simplex streamlined their support operations

From Complex to Simplex: How Simplex Streamlined Their Support Operations

Netomi’s customer base spans a range of industries, from travel and retail, to gaming and fintech. This also includes Simplex, a fintech company that allows […]

CSAT Score: What You Need To Know About Customer Satisfaction Scores

CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)

Every company wants to grow. The easiest way to do that is to keep your existing customers. To retain customers, you need to make them […]

customer satisfaction surveys

17 Customer Satisfaction Survey Questions and Templates

In this post, we’re covering everything you need to know about customer satisfaction (CSAT) surveys, including:  Customer satisfaction surveys defined  Are these surveys still relevant?  […]

Customer Service Benchmark

Customer Service Benchmark Report – Support Benchmarks for Today’s Top Companies

To download a copy of the full Customer Service Benchmark report, visit here. Overview of our 2020 Customer Service Benchmark Report Results of our inaugural […]

12»
  • Categories

    • 3PL
    • Automated Customer Service
    • Best Practices
    • Chatbot
    • Clients
    • Company News
    • Covid-19
    • Crypto
    • CSAT
    • Customer Effort Score
    • Customer Experience
    • Customer Service
    • Customer Service AI
    • Customer Service Analytics
    • Customer Support
    • ecommerce
    • eLearning
    • email
    • Email Customer Support
    • Fintech
    • Gaming
    • Healthcare
    • In the News
    • Insurance
    • KPIs
    • Media and Entertainment
    • Podcast
    • Real Estate
    • Research
    • Retail
    • SaaS
    • Salesforce
    • Sports Betting
    • Streaming
    • Subscription Industry
    • Telecom
    • Travel
    • Uncategorized
    • Webinar
    • Zendesk
    • Strike now with AI to differentiate

      Get started with Netomi

      We know how to boost Retail CSAT

      Let’s talk about how Netomi can help you make customer service a competitive advantage.
      Get in touch.
    • Platform Solutions
      • Customer Service Chatbot
      • Email Bot
      • Fintech
      • Retail
      • Telecom
      • Travel & Hospitality
      • Gaming
      • Streaming
    • Our Integrations
      • Zendesk
      • Salesforce
      • Freshdesk
      • Shopify
      • Khoros
      • Sprinklr
      • Zoho
    • Top Resources
      • Reports, eBooks and Webinars
      • Best Chatbots for Business in 2022
      • Best Knowledge Base Software
      • Chatbot ROI Calculator
      • Customer Service Benchmark Report
      • Customer Service KPI Metrics
      • Chatbot Statistics
      • Conversational AI
      • Customer Support 101
    • The Company
      • About Us
      • Careers
      • Partners
      • Security
    • Privacy Policy
    • Terms of Use
    © 2022 Netomi. All rights reserved