Reinventing Retail CX with AI
Matt Gunn and Puneet Mehta of Netomi, a Silicon Valley startup focused on conversational AI, discuss how deep learning will shape the future of retail as consumers engage with brands (and their AI) to achieve more personalized, intimate shopping experiences.
Listen here.
To get more of our insights on our retail bot and customer service before you contact us to request a demo, check out:
- Addressing the Top Customer Service Challenges in Retail with AI (eBook)
- Customer Service Benchmark Report for Retailers (Infographic)
- Returns are the new black: How retailers can manage the influx of returns
- 5 Ways to Optimize Customer Support Operations in Stressful Times
- Retail Customer Service (And The Volatile Truth)
- How Retailers Can Increase CSAT And Build Brand Love
- How retailers can win customer service this holiday season with AI