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Latest Articles

Tag: WestJet

CSAT Score: What You Need To Know About Customer Satisfaction Scores

CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2020)

Every company wants to grow. The easiest way to do that is to keep your existing customers. To retain customers, you need to make them […]

WestJet Reduces Customer Resolution Time, Taking the Guest Experience Up a Notch

An Automated Customer Service Case Study Featuring AI From Netomi WestJet is looking at digital as a means to transform and raise the bar for […]

WestJet Online Chat Support 'Juliet' Launches With AI Service By Netomi

WestJet Takes the Flying Experience Up a Notch with AI

AI is the interface to meet (and exceed) consumer expectations for innovative, convenient and personal support. With the new WestJet online chat support system, Canadian […]

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