Netomi multiplies your workforce by giving valuable time back to your customers and your support agents. We put the power to train and manage the AI right in your hands, and you don’t even need technical staff to use our tools.
Netomi customers worldwide use us to:
- Drive end-to-end resolutions without agent involvement for all of their text-based channels: email, web, chat and social – up to 50% or more of ticket volume!
- Configure, manage and train the AI to provide a beautiful customer experience and answer questions quickly
- Maximize the value of their Zendesk Support investment with AI-assisted resolutions – reduced response time, increased agent productivity and improved customer experience
Let us show you how it works