With Josh Talley, Sales Operations Lead at Grundfos, the world’s leading pump manufacturer and Puneet Mehta, Netomi founder and CEO.
Choosing and adopting the right AI solution is an important step in helping any customer service team reach its goals. This webinar will help guide you through the steps you should take and how to best approach implementing AI across all support channels.
In this webinar, you’ll hear Puneet Mehta, Netomi founder and CEO, and Josh Talley, Sales Operations Lead at Grundfos, the world’s leading pump manufacturer discuss these important topics:
- How to best approach your AI strategy with 5 AI secrets
- How to know if your getting the best results from AI
- How Grundfos chose which support channels would most benefit from AI and the importance of getting early buy-in
- Case studies showing how AI improves the customer experience
- How AI can give you an edge in proactive and predictive support