Rapid Resolution Across Your Customers’ Favorite Channels.
Deploy Netomi on all the channels your customers love with no added effort. See the results from Day 1.
Integrated right on your website, for mobile devices or native mobile app and available 24/7
Guide customers to achieve outcomes in a personalized and interactive journey using rich conversation elements such as dynamic menus and carousels offered in 100+ languages.
Resolve tickets automatically or give your agents an added assist within your agent desk of choice.
Customers no longer have to wait for weeks, days, or even hours to get an email reply. With Netomi’s AI Email Automation, they can get personalized resolutions in a matter of seconds.
Deploy AI in SMS and other messaging tools and platforms that your customers use every day.
Netomi’s conversational messaging is available on the customer’s channel of choice with a best-in-class and accurate natural language engine. Achieve fewer steps to outcomes and happier customers.
Interact with your customers’ social apps and channels, from Facebook Messenger, Whatsapp, Instagram, and more.
Leverage the power of AI to engage, respond and resolve inquiries on the social channels your customers are already on.
Decrease cost per call and save agent time through intelligent AI built for voice.
Our voice AI uses a patented deep-learning algorithm. It is enriched with voice-specific features such as barge-in, intent narrowing, delay handling, and more for the best outcome on voice.
Deploy AI to improve the search experience for agents, customers, or both.
With the power of Generative AI, generate conversational responses from multiple sources that carry context forward throughout the interaction.
Ready to See Netomi in Action?