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‘Check-in’ with Radisson’s Customer Service Leader ​​Alexandra Rodrigues

An inside look at key CX strategies

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‘Check-in’ with Radisson’s Customer Service Leader ​​Alexandra Rodrigues

How Conversational AI Is Rewriting the Rules for Fintech Customer Experience

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A conversation with the support superhero Oleg Krasnov
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A conversation with the support superhero Oleg Krasnov

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Why is 2022 the Year of Customer Experience?
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Why is 2022 the Year of Customer Experience?

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A Conversation with Charlotte Ward
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A Conversation with Charlotte Ward

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The Best Customer Service is When You Don't Need Customer Service
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The Best Customer Service is When You Don't Need Customer Service

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Learn the Lingo of AI in Customer Service
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Learn the Lingo of AI in Customer Service

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Customer Service Benchmark Report: Travel and Hospitality Edition 2021
EBook

Customer Service Benchmark Report: Travel and Hospitality Edition 2021

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How Megabus Leverages the Power of AI with Netomi.
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How Megabus Leverages the Power of AI with Netomi.

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Customer Service Benchmark Report: Gaming – Edition 2021
EBook

Customer Service Benchmark Report: Gaming – Edition 2021

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Streaming Video Competition Is Brutal. Your Customer Experience Needs To Be Stellar.
EBook

Streaming Video Competition Is Brutal. Your Customer Experience Needs To Be Stellar.

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Customer Service Benchmark Report - eCommerce
EBook

Customer Service Benchmark Report - eCommerce

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Online Games and the New Imperative for Customer Experience
EBook

Online Games and the New Imperative for Customer Experience

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How to Drive Profit With Customer Service Automation
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How to Drive Profit With Customer Service Automation

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Customer Service Benchmark Report: Telecom – Edition 2020
EBook

Customer Service Benchmark Report: Telecom – Edition 2020

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Customer Service Benchmark Report: Retail – Edition 2020
EBook

Customer Service Benchmark Report: Retail – Edition 2020

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Wow Customers and Inspire Agents in the New Norm
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Wow Customers and Inspire Agents in the New Norm

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WestJet Takes The Guest Experience Up A Notch With Netomi’s Powerful AI
Case Study

WestJet Takes The Guest Experience Up A Notch With Netomi’s Powerful AI

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Freshworks Webinars: Conversational AI for CX
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Freshworks Webinars: Conversational AI for CX

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Netomi Presents: A Fireside Chat with CX Leaders
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Netomi Presents: A Fireside Chat with CX Leaders

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Five AI Secrets Every Support Leader Needs to Know
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Five AI Secrets Every Support Leader Needs to Know

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The Future of AI in Customer Service
Webinar

The Future of AI in Customer Service

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How AI Can Radically Improve Email Support
EBook

How AI Can Radically Improve Email Support

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Beyond Chatbots: Conversational AI for Telecommunications Companies
EBook

Beyond Chatbots: Conversational AI for Telecommunications Companies

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Conversational AI for Customer Service in Media and Entertainment
EBook

Conversational AI for Customer Service in Media and Entertainment

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AI and Travel: The Key To Four-Star Service, Five-Star Reviews, And Bigger Profits in Travel
EBook

AI and Travel: The Key To Four-Star Service, Five-Star Reviews, And Bigger Profits in Travel

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Addressing The Top Customer Service Challenges in Retail with AI
EBook

Addressing The Top Customer Service Challenges in Retail with AI

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The State of Customer Service in 2021
EBook

The State of Customer Service in 2021

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Transforming customer service with AI
EBook

Transforming customer service with AI

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Forrester shares their perspective on AI in customer service
Video

Forrester shares their perspective on AI in customer service

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AI For Customer Service: Righting The Ship
EBook

AI For Customer Service: Righting The Ship

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How AI in the Workforce is Transforming Travel.
Video

How AI in the Workforce is Transforming Travel.

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Series: The new approach for customer service, Part 5
Video

Series: The new approach for customer service, Part 5

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Series: Measure AI as if it were your employee, Part 4
Video

Series: Measure AI as if it were your employee, Part 4

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Series: Achieve high CSAT with AI, Part 3
Video

Series: Achieve high CSAT with AI, Part 3

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Series: Improve agent performance with AI, Part 2
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Series: Improve agent performance with AI, Part 2

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Series: Automate the right support issues with AI, Part1
Video

Series: Automate the right support issues with AI, Part1

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