We’re righting the wrongs
of customer support.
Customer service today is failing everyone. It’s inconvenient for customers, expensive for companies and frustrating for everyone.
While companies might want to hire more agents to fix the problem, this has become both impractical and expensive. There are fewer agents today than ever before. Turnover rate is staggering and it costs companies millions of dollars to hire, onboard and train new agents. Overseas BPOs are more expensive than ever, if they have reopened since the pandemic.
That’s why Netomi is here. Our Relationship Operating System improves customer support for both customers and agents. We enable companies to be where their customers are, instantly resolve problems and anticipate issues before they even exist. We let human agents focus on the higher-level work that requires a uniquely human touch and remove mundane tasks from their queue.
Netomi is the interface for the next generation of customer and company relationships; relationships built on trust and convenience.

Join Us.
Customers switching companies due to poor customer experience cost companies $1.6 trillion per year. We’re fixing this.

Emily Cummins
Public Relations

Nishant Pandey
Lead, Data Science

Dylan Max
Head of Growth Marketing