Customer service is now a business driver. No longer a post-purchase silo and a cost center, customer service is the bridge between brand promise and brand experience. It’s increasingly complex and expensive to meet fast-rising customer expectations for “always-on, always-me” experiences. Our accessible AI is artistically designed to increase the scope, volume and quality of customer service interactions while controlling costs.
We believe with a human and AI workforce, brilliant things happen. We deploy AI customer service to automate routine actions with precision and speed, leaving your agents to focus on the things that require a uniquely human touch – creativity, empathy and subjectivity. We give you the power to seize opportunity before it knocks. Leverage our AI to proactively reach out to your customers to resolve issues your customers don’t yet know exist. This is where brand love is built.
Recognition by global research firms
The GARTNER COOL VENDOR badge is a badge in perpetuity, provided full attribution trademark and service mark of Gartner, Inc., and the required legal and trademark and/or its affiliates, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and media platform and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular product.




Some great minds with us



















Netomi in the News
Join Us

