A powerful Freshdesk chatbot integration

freshdesk chatbot

Our out-of-the-box Freshworks integrations seamlessly add a virtual agent to your customer service workforce within the Freshworks platform. With the Netomi Virtual Agent for Freshdesk, your customers are not kept waiting for a resolution — whether it’s provided by your human agents or virtual support team.

Leverage live chat AI to respond immediately to everyday tickets, providing customer support with immediate resolutions to over 50% of their needs. Boost agent productivity with AI-recommended responses that your support agents can edit, approve or reject. Either way, we empower you to provide the quick, immediate resolutions that your customers demand today.

the Netomi Virtual Agent is now a Freshdesk chatbot integration
start quote of a testimonial for netomi's freshdesk chatbot integration
Netomi brings companies the value of AI without impacting the customer experience. If you can achieve over 70% automation and increase your knowledge base and CSAT at the same time – that’s a no-brainer. For those who use Freshdesk and understand AI chat, you cannot afford to not consider Netomi.
end quote of a testimonial for netomi's freshdesk chatbot integration
– Rajiv Ramanan, Global Head of Marketplace Business and Technology

test text