The #1 Salesforce Chatbot: Supercharge your CX with Netomi

The Netomi AI chatbot for Salesforce and Service Cloud

The most advanced Salesforce chatbot and AI platform that seamlessly integrates within Salesforce Service Cloud

Seamlessly bring an AI-powered virtual agent into your workforce with our out-of-the-box integration. You’ll see service team productivity and satisfaction with your customer experience rise significantly, while key metrics like first response rate and average response time drop.

Request A Demo

 

salesforce chatbot

The best of AI, customer service, and CRM can now be brought together

Resolve most cases instantly and empower your human agents to deliver exceptional service

Your virtual agent will resolve over 85% of your incoming cases in seconds, in a chat window, without requiring customer interactions that involve a human. Your customers no longer have to wait for a response to service requests, or get routed to a sales rep before being connected to support. Cases that are not automatically resolved by AI are seamlessly routed to your human agents, so that your customers can have their unique needs met in a conversation with a person. Our artificial intelligence (AI) simulates human conversation, providing recommended responses which your agents can edit, approve or reject. It’s simple. Nothing changes for your team.

Try it out

 

virtual assistant example from Salesforce Einstein bots, similar to what you will see in your customized Salesforce chatbot

Launch a Salesforce chatbot within weeks

Exceptional customer care deploys within 1-2 weeks

Identify the right issues to automate from your historical chat and email data. Launch quickly by leveraging our pre-trained AI and out-of-the-box skills. There’s no agent re-training or new platforms to learn. There’s zero coding required. Our dedicated customer success team works with you throughout planning, AI training, optimization, and knowledge base. Sophisticated, deep learning technology has never been more simple to use.

 

The Salesforce chatbot displays customer service tickets directly within Service Cloud's chat platform

salesforce integration for a chatbot powered by Netomi
start quote of a testimonial for netomi's salesforce integration
According to research from Salesforce, 83% of customer expect to interact with someone immediately (no wait times) when they contact a company, and 82% expect to solve complex problems by talking to one person.
end quote of a testimonial for netomi's salesforce integration