Shopify + Netomi: Great products need great support
Scale online commerce with Shopify, scale customer service with Netomi. Great customer support now drives customer love, loyalty and spend, on par with quality and price. To scale the effortless, quick and convenient support that customers demand across channels, retailers are adopting Shopify integrations powered by AI to automatically resolve issues across email, chat, social messaging and voice channels.
Our Shopify integrations enable retailers to leverage the rich data available in Shopify to deliver personalized resolutions, not simply respond with generic information and links. The Netomi AI platform exponentially increases the value of customer support automation, increasing CSAT while reducing costs.