Bring together the best of machine and human intelligence
Treat every customer and ticket differently
Always prioritize the customer experience. Route sensitive, critical or high-risk issues to your human support agents, and the Netomi Virtual Agent can answer most customer questions immediately without any human intervention. This decreases resolution time across the board, giving your customers the quick, convenient, real-time, personal support they expect.
Launch a Zendesk chatbot within weeks
Exceptional customer care deploys within 1-2 weeks
Identify the right issues to automate from your historical chat and email data. Launch quickly by leveraging our pre-trained AI and out-of-the-box skills. There’s no agent re-training or new platforms to learn. There’s zero coding required. Our dedicated customer success team works with you throughout planning, AI training, optimization, and knowledge base. Sophisticated, deep learning technology has never been more simple to use.