A powerful Zendesk chatbot integration

The most advanced Zendesk chatbot and AI platform seamlessly integrate within Zendesk

Our out-of-the-box chatbot integration for Zendesk makes powerful AI customer support readily accessible at your fingertips. Netomi works natively within the Zendesk Chat window and agent console. Bring our AI into your workforce quickly and start delighting your customers with faster resolution to their issues, without changing anything for your team.

The Most Native Zendesk Chatbot


Bring together the best of machine and human intelligence

Treat every customer and ticket differently

Always prioritize the customer experience. Route sensitive, critical or high-risk issues to your human support agents, and the Netomi Virtual Agent can answer most customer questions immediately without any human intervention. This decreases resolution time across the board, giving your customers the quick, convenient, real-time, personal support they expect.

Try it out


Launch a Zendesk chatbot within weeks

Exceptional customer care deploys within 1-2 weeks

Identify the right issues to automate from your historical chat and email data. Launch quickly by leveraging our pre-trained AI and out-of-the-box skills. There’s no agent re-training or new platforms to learn. There’s zero coding required. Our dedicated customer success team works with you throughout planning, AI training, optimization, and knowledge base. Sophisticated, deep learning technology has never been more simple to use.


The Zendsk chatbot displays customer service tickets directly within Zendesk's chat platform

zendesk integration for a chatbot powered by Netomi
start quote of a testimonial for netomi's zendesk integration
You want a seamless Zendesk chatbot experience? That’s Netomi. Their bespoke AI chatbot takes your automation rate to a level that’s a cut above other providers. This is their core. This is what they do and they are very good at it. That’s why we wholeheartedly recommend Netomi as our premier partner.
end quote of a testimonial for netomi's zendesk integration
– Greg Dreyfus, Platform Architects Team Manager