PR and Content Writer
Emily has worked in the AI industry for many years. She loves researching and writing about evolving trends in AI in customer service. She graduated from the College of Charleston.
Customer obsession. Customer centricity. Customer focus. These are not just boardroom buzzwords but rather essential principles for businesses today – from global enterprises to innovative […]
AI is transforming customer service, making it more convenient and personal by automating high-quality resolutions on consumers’ terms and empowering human agents to work smarter. […]
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