With Rajiv Ramanan, Global Head of Marketplace Business at Freshworks and Shailendra Gupta, VP, Customer & Partner Strategy at Netomi

In this Freshworks webinar, you will learn:

  • 5 strategies for successful customer service automation
  • How AI can provide relief to agents and better service to customers during the COVID-19 pandemic
  • Actionable steps to measure AI performance
  • How support teams can benefit from smart automation
  • How to become a more knowledgeable buyer of AI solutions