Freshworks Webinars: Conversational AI for CX.

With Rajiv Ramanan, Global Head of Marketplace Business at Freshworks and Shailendra Gupta, VP, Customer & Partner Strategy at Netomi

In this Freshworks webinar, you will learn:

• 5 strategies for successful customer service automation
• How AI can provide relief to agents and better service to customers during the COVID-19 pandemic
• Actionable steps to measure AI performance
• How support teams can benefit from smart automation
• How to become a more knowledgeable buyer of AI solutions