With Jose Maria Fernandez Del Vallado, Sr. Product Manager and Allison Bush, Manager, Customer Success Team at Lingokids
Lingokids is a forward-thinking company focused on e-learning for young children.
When the pandemic hit, their customer service team began getting more tickets than ever before. The foresight to invest in AI has paid off immensely as they look to emerge even stronger amidst challenging times. Join Lingokids and Netomi on December 16th, 2020 at 9am PT for a conversation with industry leaders who are embracing change.
Honest conversations covering:
- The positive impact of a world-class customer experience on churn
- Why customer service is no longer a cost center, but a revenue-generator
- How to boost upsell and cross sell opportunities in your contact center
- The benefits of proactive engagement throughout the customer lifecycle
- How support teams benefit from smart automation