With Mario Chamorro, Head of Latin America at Coursera, Abdullah Khan, Director, Customer Experience at Talk Space, Sandeep Jindal, Associate Director, Customer Experience at Furlenco, Erika Taylor-Beck, Director, Client Support at Rellas and Shailendra Gupta, VP, Customer & Partner Strategy at Netomi.

Honest conversations covering:

  • How these support teams have adapted in response to COVID-19
  • What digital automation tools these teams rely on
  • Recommendations for support leaders
  • How support teams can benefit from smart automation
  • A genuine preview of support stars behind some of the hottest emerging brands