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Netomi > Blog > Articles by: Amy Wallace > Page 2

Amy Wallace

Amy Wallace is a community builder and digital storyteller based in Toronto, Canada. Marrying her background in print journalism and digital marketing, she enjoys writing and researching all things related to tech, innovation, and AI.

What We Learned at CXFS 2022: Netomi’s Top 5 Takeaways...

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How Does Investing in AI Pay Off in Your Financial Services...

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A Whole New World: Customer Experience in the Metaverse

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How Telecoms Can Offer High-speed Customer Service

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Wait Times: How AI Helps Customer Service Teams Win the...

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The 16 Best Customer Experience Tools for 2023

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A Connected Hospitality Guest Experience, From Check-in to...

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Let’s Get Phygital: Redefining the Retail Customer...

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Fueling the Gig Economy: How AI Can Help Fintech Companies...

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CX Leader Insights: Industry Musings & Trends From...

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