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Netomi > Blog > Articles by: Amy Wallace

Amy Wallace

Amy Wallace is a community builder and digital storyteller based in Toronto, Canada. Marrying her background in print journalism and digital marketing, she enjoys writing and researching all things related to tech, innovation, and AI.

22 Customer Experience Statistics You Need to Know (2024)

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The Triple Squeeze & the VoC : CX Trend Overview

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Tackling the Sprawling SaaS Landscape with a Robust CX...

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The Power of Email and Chat: Connect Your CX Support...

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fintechs and SMBs

How Fintechs Can Tap Into AI to Serve the Booming SMB Market

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enhance the travel CX

The Modern Traveler Takes Off: 4 Examples of Travel...

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Conversational AI for retail and eCommerce CX

This Season, AI Is in Vogue: Conversational AI for Great...

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Is Conversational Ticketing Right for Your Business?

Is Conversational Ticketing Right for Your Business?

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The Rise of the Machine Customer: the Next Emerging Market...

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Creating Wildly Successful Customers: A Q&A with Rupal...

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