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Netomi > Blog > Articles by: Dylan Max

Dylan Max

Dylan is an expert at analyzing data, studying trends, and executing creative marketing strategies. His insights on people and technology interactions have been featured in publications like  Beyond AI, Towards Data Science, CMSWire, SmarterCX, Zendesk, and Forbes.

58 Conversational AI Statistics You Can’t Ignore

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Best Help Desk Software | Service Desk Tools | Top Help Desk Software | Netomi

The 13 Best Help Desk and Service Desk Software Platforms...

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The 5 Top Customer Centricity Examples in 2024

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Best Ecommerce Chatbots | Ecommerce chatbot platform

The 7 Best eCommerce Chatbot Solutions and What Makes...

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PWC Future of CX

PWC Customer Experience Is Everything Study

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Why great customer experience is so important

The Importance of Customer Experience

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customer experience manager

How a Customer Experience Leader Can Bolster Your CX...

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45 Customer Service Statistics You Need To Know

50 Customer Service Statistics You Need to Know (updated...

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customer service expectations

The 12 Most Important Customer Service Expectations

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The 5 Best Salesforce Apps and Integrations for Improving...

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