Customer support, spoken out loud.
Platforms like Google Assistant, Alexa, and other voice assistants are emerging as important customer support channels. As adoption of these platforms soar, consumers will increasingly turn to voice assistants to help troubleshoot issues, request reorders, change subscription issues or check the status of flights or packages by simply talking out loud.
We know what your customers are saying
Our proprietary intent classification models accurately understand what your customers need, no matter how they ask. Respond through voice and provide supporting links, images and other impactful information to give your customers everything they need in a split second. Provide suggestions to proactively help your customers discover additional relevant information or simply move the conversation forward seamlessly. The result is a beautifully-crafted voice assistant customer service experience, delivered through a conversation.