Fuel SaaS with AI in the Moments That Matter.

A positive CX with a platform that is already trained on key SaaS intents for quick time to value.

  • Awareness

    Pricing

    Offers

    FAQs

  • Consideration

    Plan options

    Reviews

    Referrals

  • Purchase

    Upsell/Cross-sell

    Seat licenses

    Service plans

  • Service

    Billing and payments

    Usage reporting

    Troubleshooting

    App-related issues

  • Loyalty

    Plan renewals

    Proactive care

    Plan updates

How Multichannel AI Addresses the Demands of SaaS.

Revenue Moments

Offer deals and discounts based on usage analytics to sell, retain, and upsell.

Service Resolution Moments

Ramp up your capacity to handle customer issue volumes and scale onboarding.

Brand Experience Moments

Provide clear, instant information on product updates, tips, and best practices.

Loyalty Moments

Capture new accounts and revenue by rewarding referrals and offering promotions.