A Seamless User Experience with AI.

Our platform is already trained on key gaming and streaming intents to deliver quick time to value.

  • Awareness

    Options and pricing

    Game feature FAQs

    Offer details

  • Considerations

    Package deals

    Free trial

    Personalized recommendations

  • Purchase

    Payment plan

    Upsell/Cross sell

    Console setup and delivery

  • Service


    Service outages

    Payments and billing

    Plan modifications

  • Loyalty

    Proactive care



How Omnichannel AI Addresses the World of Online Media and Gaming.

Revenue Moments

Prepare for rapid content release with quick and responsive customer communication and promotions.

Service Resolution Moments

Reduce ticket volumes by 90% and automatically resolve common issues instantly.

Brand Experience Moments

Quickly resolve issues midstream, with empathy, to ensure gaming engagement and experience.

Loyalty Moments

Recognize and reward long-term loyalty and engagement in their channel of choice.

Best in CX Results.

  • 30 0 %

    Reduction in support costs

  • 70 0 %

    Automation rate

  • 92 0 %

    Response Time Improvement