The Always-on Shopping Assistant.
Our platform is already trained on key eCommerce intents to deliver quick time to value.
Returns and refunds
Rewards and discounts
Engage in the Moments That Matter the Most, to You and Your Consumers.
Drive consumers effortlessly from selection to cart with proactive recommendations on products to decrease cart abandonment and increase revenue.
Service Resolution Moments
Create an effortless experience that can turn returns into hyper-loyal.
Brand Experience Moments
Offer personalized and immediate service and delivery, from account updates, ordering status and tracking.
Convert and capture new leads by incentivizing referrals and promotions.
Our Customers Scale Their eCommerce CX with AI.
Director of Customer Care
Netomi stood out because of its people, and ability to support both chat and email. We had a huge backlog of thousands of tickets. Now, with Netomi, we have less than 50.