Boost customer
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AI Customer Service Solutions for Retail: Chat, Email, Social, and Voice AI

Unlock the power of AI customer service solutions in Retail

It’s the Relationship Economy, a new era of doing business

Customer support now directly impacts loyalty and dictates where people spend their money. It is now just as important as brand name, price, and quality. Retailers with loyal customers can use AI customer service solutions to grow far quicker than those companies that constantly acquire new customers.

Customers demand quick, personal and convenient support, 24/7, on their channel of choice. To build brand love and retain customers through customer support, retailers need to bring ArtificiaI Intelligence into the workforce to resolve issues within seconds.

sample customer exchange using ai customer service solutions in retail

AI in the Retail Workforce

  • Bring AI into the customer service workforce to uplift human agents, transform your customer support and retain happy customers while driving higher lifetime value.

  • Delegate everyday, repeatable queries like order status and account information to an AI-powered virtual agent.

  • Escalate complex needs to human agents. Give time back to your customers and agents. Be the hero with AI.

tommy hilfiger ai customer service testimonial
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Digital innovation has been at the center of our strategy to democratize the runway. The TMY.GRL bot on Messenger introduces a new level of accessibility, engagement and personalization for our global audience.
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– Tommy Hilfiger Fashion designer & founder of Tommy Hilfiger
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Global retail spend on AI will top $7.3 billion per year by 2022
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– Juniper Research

Recognition by global research firms

forrester coversational ai customer service solutions
gartner cool vendor ai customer service solutions

We know how to boost Retail CSAT

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