AI for Retail

Boost customer
happiness by
resolving issues
within seconds

Unlock the power of AI in Retail

It’s the Relationship Economy, a new era of doing business

Customer support now directly impacts loyalty and dictates where people spend their money. It is now just as important as brand name, price and quality. Retailers with loyal customers grow far quicker than those that constantly acquire new customers.

Customers demand quick, personal and convenient support, 24/7, on their channel of choice. To build brand love and retain customers through customer support, retailers need to bring ArtificiaI Intelligence into the workforce to resolve issues within seconds.

AI in the Retail Workforce

  • Bring AI into the customer service workforce to uplift human agents, transform your customer support and retain happy customers while driving higher lifetime value.

  • Delegate everyday, repeatable queries like order status and account information to an AI-powered virtual agent.

  • Escalate complex needs to human agents. Give time back to your customers and agents. Be the hero with AI.

Increase your CSAT with AI

RMA + AI: Boost CSAT During Returns

Read Now

Build Brand Love with AI

Read Now

Win customer service this holiday season

Read Now

Digital innovation has been at the center of our strategy to democratize the runway. The TMY.GRL bot on Messenger introduces a new level of accessibility, engagement and personalization for our global audience.
– Tommy Hilfiger Fashion designer & founder of Tommy Hilfiger
Global retail spend on AI will top $7.3 billion per year by 2022
– Juniper Research

Recognition by global research firms


We know how to boost Retail CSAT

Get in touch.