AI powers five-star reviews
Customer service is a core driver for customer satisfaction in travel and tourism. It is now directly tied to loyalty and future spend. Your guests now expect more: quick, convenient and personal resolutions for issues ranging from how to travel with a dog to how to fly with a wedding dress. To compete through customer support, travel companies need to bring AI into the workforce to resolve issues immediately, across every channel.
AI boosts travel CSAT
Bringing AI into your customer service workforce gives time back to your customers and agents. Get back to your customers immediately on more than 50% of incoming tickets on email, chat, social and voice.
Empower your human agents to exclusively focus on more complex customer needs. You’ll boost CSAT, decrease resolution time and boost your agent productivity.
Recognition by global research firms
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