Today we’ll be exploring Zendesk Answer Bot. Companies of all sizes are adopting AI to automate resolution of the 265 billion customer support requests made […]
Bringing AI into your customer service workforce has never been easier, and implementing chatbots can help your business to save up to 30% on your […]
AI for customer service is no longer a new technology. It’s now table stakes for providing great customer experiences. Increasingly, customer service managers are incorporating […]
Netomi has launched the Netomi Virtual Agent that extends Zendesk, Inc.’s leading cloud-based customer service platform. Netomi’s Zendesk chatbot integration enables companies to leverage AI […]