Insights, trends and best practices.

The latest articles from our experts

Insights, trends and best practices.

Netomi’s highlighted as a Growth Vendor in Forrester’s New Tech: Conversational AI For Customer Service Report!

We’ve been featured in Forrester’s New Tech: Conversational AI For Customer Service, Q2 2019 report. This latest Forrester AI report is available to check out […]

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WestJet Reduces Customer Resolution Time, Taking the Guest Experience Up a Notch

An Automated Customer Service Case Study Featuring AI From Netomi WestJet is looking at digital as a means to transform and raise the bar for […]

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