Insights, trends and best practices.

Netflix competes on customer happiness. In the uber competitive and dynamic video streaming landscape, this is one of the ways they’ve remained on top. That’s […]

Our latest ebook looks at brilliant customer experience is essential for streaming video companies to thrive in an increasingly competitive environment.  There are hundreds of streaming […]

Customer churn is a major threat to every streaming company. Companies lose $1.6 trillion per year to churn1. With more and more streaming providers jumping […]