Nearly every company is experiencing some level of adversity from the Coronavirus. According to an opinion article in The New York Times, “The outbreak threatens […]
What Smart and Creative Airlines are doing in customer service right now Want quick service with travel woes? Tweet loudly. Airlines have made a conscious […]
Customers won’t wait, even 10 seconds, for a response. AI helps travel companies provide a better service that consumers expect today. Modern consumers are less […]
Let’s explore how AI can drive customer satisfaction in travel and tourism Guests expect quick, convenient and personal resolutions on their channel of choice. Customer […]