Key Performance Indicators (KPIs) are a special set of metrics that help determine whether business is going in the right or wrong direction. At first […]
How AI Helps Maintain Binge-Worthy Subscribers What do we do when a pandemic emerges? We turn to the tube. Quarantine and stream is the new […]
To try to stop the spread of COVID-19, companies and governments are mandating people work from home. Customer service managers are navigating through a time […]
An analysis of 2497 consumer reviews. How good and bad customer experiences impact business ratings in seven major cities across the USA. Customers care more […]