Retail is a very competitive industry. Retailers are increasingly turning to AI to solve large-scale business problems, including the top customer service challenges. But before we […]
Nearly every company is experiencing some level of adversity from the Coronavirus. According to an opinion article in The New York Times, “The outbreak threatens […]
AI in Retail: Leverage Machine Intelligence to scale customer service teams to manage the influx of tickets, offering 24/7 support The greatest innovation in […]
Finding the best RMA software is only the beginning as the customer experience takes center stage If you’re selling online, you’re dealing with returns. Companies […]