Netomi - AI Customer Service and Customer Support Solutions
Skip to content
  • Platform
    • Channels
      • Customer Service Chatbot
      • Email Bot
    • Integrations
      • Zendesk
      • Freshdesk
      • Gladly
      • Salesforce
      • Khoros
      • Shopify
      • Sprinklr
      • Zoho
    • Platform
  • Solutions
    • Retail
    • Gaming
    • Streaming
    • Ecommerce
    • Telecom
    • Travel & Hospitality
  • Customers
  • Resources
    • Insights
    • Blog
  • About Us
    • About Us
    • Careers
    • Contact Us
  • Partners
  • Request Demo

Insights, trends and best practices

Latest Articles

Category: Retail

retail customer service

Retail Customer Service: Everything you need to know about what it is and where it’s heading

What is retail customer service? Retail customer service is the assistance and advice provided to those who buy or use products. The Oxford Dictionary defines […]

Coronavirus Customer Service

Coronavirus and Customer Service: 5 Ways to Optimize Customer Support Operations in Stressful Times

Nearly every company is experiencing some level of adversity from the Coronavirus. According to an opinion article in The New York Times, “The outbreak threatens […]

How retailers can win customer service this holiday season with AI

AI in Retail: Leverage Machine Intelligence to scale customer service teams to manage the influx of tickets, offering 24/7 support    The greatest innovation in […]

RMA software can be leveraged with AI to provide a best-in-class customer experience.

Returns are the new black: How retailers can manage the influx of returns

Finding the best RMA software is only the beginning as the customer experience takes center stage If you’re selling online, you’re dealing with returns. Companies […]

12»
  • Categories

    • Automated Customer Service
    • Best Practices
    • Chatbot
    • Clients
    • Company News
    • Covid-19
    • CSAT
    • Customer Effort Score
    • Customer Service
    • Customer Service AI
    • Customer Service Analytics
    • ecommerce
    • eLearning
    • email
    • Email Customer Support
    • Fintech
    • Gaming
    • In the News
    • KPIs
    • Media and Entertainment
    • Podcast
    • Real Estate
    • Research
    • Retail
    • Streaming
    • Subscription Industry
    • Telecom
    • Travel
    • Uncategorized
    • Zendesk
  • Stay up-to-date on automated customer service and get our insights before anyone else.

    • Strike now with AI to differentiate

      Get started with Netomi

      We know how to boost Retail CSAT

      Let’s talk about how Netomi can help you make customer service a competitive advantage.
      Get in touch.
    • Platform Solutions
      • Customer Service Chatbot
      • Email Bot
      • Retail
      • Ecommerce
      • Telecom
      • Travel & Hospitality
      • Gaming
      • Streaming
    • Our Integrations
      • Zendesk
      • Salesforce
      • Freshdesk
      • Shopify
      • Khoros
      • Sprinklr
      • Zoho
    • Top Resources
      • Blog
      • Reports, eBooks and Webinars
      • Best Chatbots for Business in 2021
      • Customer Service Benchmark Report
      • Customer Service KPI Metrics
      • Chatbot Statistics
      • AI for Customer Experience
    • The Company
      • About Us
      • Careers
      • Partners
      • Security
      • Contact Us
    • Privacy Policy
    • Terms of Use
    © 2021 Netomi. All rights reserved