Retail is a very competitive industry. Retailers are increasingly turning to AI to solve large-scale business problems, including the top customer service challenges. The business of […]
AI in Retail: Leverage Machine Intelligence to scale customer service teams to manage the influx of tickets, offering 24/7 support AI is the ultimate […]
Finding the best RMA software is only the beginning as the customer experience takes center stage If you’re selling online, you’re dealing with returns. Companies […]
Customer happiness: it’s something every retailer strives to cultivate. Traditionally done through birthday messages with coupons, free gifts with purchase or quick-fire sales, increasing CSAT […]