Insights, trends and best practices.

The latest articles from our experts

Insights, trends and best practices.

From Complex to Simplex: How Simplex Streamlined Their Support Operations

Netomi’s customer base spans a range of industries, from travel and retail, to gaming and fintech. This also includes Simplex, a fintech company that allows […]

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The Ultimate Guide to Delivering Exceptional Customer Support in 2022

Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. […]

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