Customer Support: Definition, Importance and 6 Key Strategies
Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. […]
From Complex to Simplex: How Simplex Streamlined Their Support Operations
Netomi’s customer base spans a range of industries, from travel and retail, to gaming and fintech. This also includes Simplex, a fintech company that allows […]
