Skip to content
  • Platform
    • Channels
      • Email
      • Chat
      • Social
      • Voice
    • Integrations
      • Zendesk
      • Freshworks
      • Salesforce
    • Technology
  • Solutions
    • Travel & Hospitality
    • Retail
    • Telecommunications
    • Media & Entertainment
  • Customers
  • Resources
    • Insights
    • Blog
  • About Us
    • About Us
    • Careers
    • Contact Us
  • Partners
  • Request Demo

Insights, trends and best practices

Latest Articles

Category: Research

Customer Service Stats

State of Customer Service in 2020 (Research + Infographic) 

We’ve just released our inaugural The Netomi Pulse Report: State of Customer Service in 2020  which captures the Customer Service Trends you need to know.  […]

    • Categories

    • Automated Customer Service
    • Best Practices
    • Clients
    • Company News
    • CSAT
    • Customer Service
    • Customer Service AI
    • Customer Service Analytics
    • Email Customer Support
    • In the News
    • KPIs
    • Media and Entertainment
    • Podcast
    • Real Estate
    • Research
    • Retail
    • Telecom
    • Travel
    • Uncategorized

  • Stay up-to-date on automated customer service and get our insights before anyone else.

    • Strike now with AI to differentiate

      Get started with Netomi

      We know how to boost Retail CSAT

      Let’s talk about how Netomi can help you make customer service a competitive advantage.
      Get in touch.
    • About Us
    • Blog
    • Careers
    • Contact
    • Security
    • GDPR
    • Platform
    • Channels
    • Integrations
    © 2020 Netomi. All rights reserved
    Cambium Theme by BestBlogThemes ⋅ Powered by WordPress