Customer service leaders come in all shapes and sizes. In the age of the internet, it is difficult to keep tabs on which thought leaders […]
Overview of our 2020 Customer Service Benchmark Report Results of our inaugural Customer Service Benchmark Report Findings reveal how the top retail and consumer goods […]
We’ve just released our inaugural The Netomi Pulse Report: State of Customer Service in 2020 which captures the Customer Service Trends you need to know. […]