Insights, trends and best practices.

The latest articles from our experts

Insights, trends and best practices.

The 7 Best Ecommerce Chatbot Solutions and What Makes Ecommerce Bots Succeed

From product recommendations to one-on-one personal shopping and customer support to order management, the use cases for ecommerce chatbot solutions are endless. This is why […]

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eCommerce KPIs: A Quick Start Guide

What Are KPIs for eCommerce? Key performance indicators (KPIs) are metrics that can help you track and assess certain aspects of your business. KPIs are […]

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Ecommerce Benchmarks for 2021

Overview of our 2021 eCommerce Benchmark Report Results of our eCommerce Benchmark Report which analyzes the world’s 2,000 largest eCommerce companies  Findings reveal how the […]

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7 Ways eCommerce is Using AI on Black Friday and Cyber Monday

The holiday shopping season has officially begun. Even with the headwinds of economic uncertainty from COVID-19, analysts expect a 35% increase in seasonal online sales […]

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How 8 of the Best Shopify Storefronts Use Chatbots to Provide Excellent Customer Service

Some of the coolest brands today were started by teenagers, have products adored by Michelin-star chefs, and create products that are sustainable and environmentally-friendly. They’re also […]

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