Mobile has democratized gaming and created an enormous opportunity in the industry. Gamers used to be the players who would spend hours playing high-tech games […]
We’re excited to announce the launch of our latest Customer Service Benchmark Report! In this edition, we’ve dug in deep into the highly competitive gaming […]
Online game companies are facing greater competition from other game companies and from streaming media companies, both of which seek the attention of users. Sony, […]
How gaming companies can keep fans engaged, loyal and advocating with incredible fan experiences In the gaming world, complaints are loud. Gamers voice criticism and […]