Insights, trends and best practices.

Customers won’t wait, even 10 seconds, for a response. AI helps travel companies provide a better service that consumers expect today. Modern consumers are less […]

Every aspect of the media and entertainment (M&E) industry has been impacted by technology, and AI customer service is the next frontier. Today’s customers expect […]

Finding the best RMA software is only the beginning as the customer experience takes center stage If you’re selling online, you’re dealing with returns. Companies […]

Technology has changed every aspect of the real estate experience and AI is the next frontier.  The digital disruption machine learning in real estate has […]

We’ve grown. We’ve evolved. We’re ready for a new brand identity. We’re now Netomi!  Our Mission, Time and Love  The two best gifts you can […]

Let’s explore how AI can drive customer satisfaction in travel and tourism   Guests expect quick, convenient, and personal resolutions on their channel of choice. Chatbot […]

Netomi has launched the Netomi Virtual Agent that extends Zendesk, Inc.’s leading cloud-based customer service platform. Netomi’s Zendesk chatbot integration enables companies to leverage AI […]

The future customer contact center is here. Learn how businesses of all sizes can get out in front of issues and truly delight customers leveraging […]

Hyper-Growth. Deep Technology. Dynamic Leadership.  This is why I’m now working at Netomi as VP of Customer Success. I saw an undeniable cross-department passion for […]