Insights, trends and best practices.

Technology has changed every aspect of the real estate experience and AI is the next frontier.  The digital disruption machine learning in real estate has […]

We’ve grown. We’ve evolved. We’re ready for a new brand identity. We’re now Netomi!  Our Mission, Time and Love  The two best gifts you can […]

Let’s explore how AI can drive customer satisfaction in travel and tourism   Guests expect quick, convenient, and personal resolutions on their channel of choice. Chatbot […]

Netomi has launched the Netomi Virtual Agent that extends Zendesk, Inc.’s leading cloud-based customer service platform. Netomi’s Zendesk chatbot integration enables companies to leverage AI […]

The future customer contact center is here. Learn how businesses of all sizes can get out in front of issues and truly delight customers leveraging […]

Hyper-Growth. Deep Technology. Dynamic Leadership.  This is why I’m now working at Netomi as VP of Customer Success. I saw an undeniable cross-department passion for […]

Customer happiness: it’s something every retailer strives to cultivate. Traditionally done through birthday messages with coupons, free gifts with purchase or quick-fire sales, making business […]

Netomi has been officially named a ‘Cool Vendor’ by Gartner in their latest report, ‘Cool Vendors in CRM Customer Service and Support’ ID: G00388470, published […]

Welcome to the Relationship Economy.  Doing business today is a lot different than it was a few years ago.  Customer service is now just as […]