Freshworks customers now have access to Netomi’s powerful AI platform
With the new Netomi Virtual Agent app for Freshdesk, companies can quickly bring AI into their customer experience workforce and provide brilliant customer support […]
WestJet’s AI-Powered Digital Travel Assistant, Juliet, Now Answering Questions on Google Assistant
Building on WestJet’s success with AI-powered customer support on Facebook Messenger, the Canadian airline now delivers convenient and easy customer support to the 1 billion […]
Why Media And Entertainment Companies Need AI Now (New eBook Available)
Conversational AI holds the keys to drive M&E revenue growth, provide customer happiness and win market share. M&E companies consistently are found to have among […]
What Smart and Creative Airlines are doing in customer service right now Want quick service with travel woes? Tweet loudly. Airlines have made a conscious […]
How retailers can win customer service this holiday season with AI
AI in Retail: Leverage Machine Intelligence to scale customer service teams to manage the influx of tickets, offering 24/7 support The greatest innovation in […]