Customer service is undergoing an evolution that is drastically changing the way companies interact with customers. At a time when the customer experience is driving […]
What is retail customer service? Retail customer service is the assistance and advice provided to those who buy or use products. The Oxford Dictionary defines […]
Our latest ebook looks at brilliant customer experience is essential for streaming video companies to thrive in an increasingly competitive environment. There are hundreds of streaming […]
Customers today demand more. To meet expectations for convenience, companies need to offer omnichannel programs and email support system solutions. While channels like Twitter, Instagram, […]