The SaaS market is big and getting even bigger. Fueled by droves of new competitors in already overly-saturated sub-segments (there are 10,000 private SaaS companies […]
As leisure and business travel starts to tick back, travelers will expect quick, effortless and convenient customer support across an increasing number of channels. For […]
How to know if your company would benefit from adopting AI Considering creating an AI chatbot or
Customer experience (CX) is one of the biggest buzzwords in the business world today. With 2/3 of companies competing on customer experience1, up from just […]