Every aspect of the media and entertainment (M&E) industry has been impacted by technology, and AI for customer service is the next frontier. Today’s customers […]
Finding the best RMA software is only the beginning as the customer experience takes center stage If you’re selling online, you’re dealing with returns. Companies […]
Technology has changed every aspect of the real estate experience and AI is the next frontier. The digital disruption machine learning in real estate has […]
We’ve just released our inaugural The Netomi Pulse Report: State of Customer Service in 2020 which captures the Customer Service Trends you need to know. […]